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Contact Puffla Cart

 

Have questions or need assistance? Our cannabis experts are here to help. Reach out via your preferred method and we’ll respond promptly.

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, at Puffla Cart, we ensure that the product you receive matches the image and description on our website. We take pride in delivering premium-quality cannabis products exactly as advertised.

Where can I view my sales receipt?

Your sales receipt is automatically emailed to you after your purchase. If you can’t find it, please check your spam folder or contact our support team, and we’ll gladly resend it.

How can I return an item?

We accept returns within 30 days of purchase, provided the product is unopened and in its original packaging. Please contact our support team to initiate a return, and we’ll guide you through the process.

Will you restock items indicated as “out of stock?”

Yes, we regularly restock popular items. You can sign up for notifications on the product page to be alerted when the item is back in stock.

Where can I ship my order?

We ship worldwide! However, please check your local laws regarding cannabis products before placing an order. We ensure discreet and secure packaging for all deliveries.

Are your products lab-tested?

Absolutely. All Puffla Cart products undergo rigorous third-party lab testing to ensure safety, quality, and compliance with industry standards.

What payment methods do you accept?

We accept various payment methods, including PayPal, Zelle, Bitcoin, Apple Pay, and Cash App. For more details, visit our Payment Guide.

How long does shipping take?

Shipping times vary depending on your location. Typically, orders are delivered within 5-7 business days domestically and 7-14 business days internationally. You’ll receive a tracking number once your order is shipped.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS